Terms of Service

Welcome to alcalaconsulting.com, the online presence of Alcala Consulting, Inc. ("Company," "we," "us," or "our"). By accessing or using our website and services, users ("you," "your," "Client") agree to comply with and be bound by these Terms of Service. Please read these terms carefully before using our website or engaging our services.

For the purpose of this agreement:

• "Services" refers to consulting, IT, cybersecurity, and business process automation services provided by Alcala Consulting, Inc.
• "Content" means materials, documents, text, graphics, logos, images, and other information published on our website.

By using our website or services, you acknowledge and agree to these terms. If you do not agree, you must discontinue use immediately.

Our services are provided under the scope agreed by both parties. Any request to change the scope or features of the services must be made in writing and approved by both Alcala Consulting, Inc. and the Client.

Users may be required to create an account to access some services. You are responsible for maintaining the security of your account and for all activities conducted under your account.

All website content and materials provided by Alcala Consulting, Inc. are protected by copyright and intellectual property laws. Users may not reproduce, modify, or distribute any content without prior written permission from Alcala Consulting, Inc.

Both parties agree to protect confidential information exchanged during the provision of services. Confidential information shall not be disclosed to any third party without prior written consent, except where required by law.

Payment terms will be specified in a separate statement of work or service agreement. Clients agree to pay all applicable fees as described therein. Late payments may result in suspension or termination of services.

Alcala Consulting, Inc. shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or services. All services are provided "AS IS" and "AS AVAILABLE," without any warranties, expressed or implied.

We reserve the right to terminate or suspend access to our services at our discretion, with or without notice, for any conduct deemed unacceptable or illegal. Clients may also terminate service agreements with advance written notice per the terms in the agreement.

Our website may contain links to third-party websites. Alcala Consulting, Inc. is not responsible for the content or privacy practices of these external sites.

By providing your mobile number and expressly opting in to SMS/text messages from Alcala Consulting, Inc., you agree to receive informational and customer-care text messages only. These may include appointment reminders, scheduling confirmations, service and account updates, intake follow-up, and technical support replies for existing clients and prospective clients who have consented. We do not send marketing, promotional, advertising, or lead-generation SMS messages. Message frequency may vary. Standard message and data rates may apply. Consent is not a condition of purchase.

You may also opt in by texting START to our business number when that keyword is offered. The confirmation reply includes: thanks for subscribing to customer care and service SMS updates; Reply HELP for help; Message frequency may vary; Msg&data rates may apply; Consent is not a condition of purchase; Reply STOP to opt out.

Reply STOP to opt out at any time. After you send STOP, you will receive a confirmation that you are unsubscribed and will receive no further messages. Reply HELP for help, or contact us at (626) 449-5549 or info@alcalaconsulting.com. Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. Full opt-in workflows (web form and verbal consent during intake or support calls) are described in our Privacy Policy.

Alcala Consulting, Inc. may update these Terms of Service at any time. Changes will be posted on our website, and continued use constitutes acceptance of such changes.

These Terms of Service are governed by the laws of the State of California, without regard to its conflict of law provisions.

Any disputes arising under or related to these Terms of Service shall be resolved through arbitration or courts located in Pasadena, California, unless both parties agree otherwise in writing.

If you have any questions about these Terms of Service, please contact:

Alcala Consulting, Inc.

115 W California Blvd 9006
Pasadena, CA 91105
Phone: (626) 449-5549
Email: info@alcalaconsulting.com