Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Information We Collect

We collect information that you provide directly to us, including but not limited to:

  • Name, email address, phone number, and company information
  • Business address and contact details
  • Information about your IT infrastructure and business needs
  • Payment and billing information
  • Communications between you and our team

We also automatically collect certain information when you visit our website, such as IP address, browser type, and usage patterns.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Respond to your inquiries and provide customer support
  • Send you technical updates, security alerts, and service notifications
  • Process transactions and send related information
  • Comply with legal obligations and protect our rights
How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business
  • When required by law or to protect our rights
  • With your explicit consent

We want to assure you that we do not share your personal information with third parties. "No personal information, mobile number, or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes."

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability
Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Alcala Consulting, Inc.

35 North Lake Avenue, Suite 710
Pasadena, CA 91101
Phone: (626) 449-5549
Email: info@alcalaconsulting.com

Last Updated: January 2025