Managed IT services should feel like having your own IT department—without the payroll. In Los Angeles, that means fast response, onsite help when needed, and security built into everything. Here’s what great managed IT looks like and how to get it at a fair price.
What You'll Learn in This Guide
Core Services
Help desk, patching, backups, security, user onboarding/offboarding, vendor management, strategy reviews.
Security Built-In
MFA (multi-factor authentication), EDR (endpoint detection and response), email filtering, backups, and user training.
Pricing You Can Trust
Fair range is $167–$250 per user per month. For 10 employees, that’s $1,670–$2,500/month. Double-check the math—if the range is outside that, ask why.
Real Business Success Stories
Manufacturer Stabilized and Scaled
What the Data Shows
Top Ticket Drivers
Wi‑Fi, printers, passwords, and SaaS access cause 70% of tickets.
Key Data:
Standards + training cut repetitive tickets in half.
Source: MSP Operations Report 2024
Your Step-by-Step Action Plan
Audit Your Current Setup
List devices, risks, licenses, and support gaps.
Set 90‑Day Targets
Reduce tickets, standardize devices, fix backups, lock down MFA.
Measure Monthly
Track tickets, resolution times, and downtime.
Frequently Asked Questions
QDo I need onsite support?
Yes—for cabling, Wi‑Fi, and hardware. LA businesses need both remote and onsite.
QHow long does onboarding take?
Typically 2–4 weeks, depending on complexity and documentation.
The Bottom Line
Managed IT is about stability, speed, and security. When it’s done right, your tech fades into the background—and your business moves faster.
Ready to Get Started?
Want predictable IT with clear pricing? Let’s build a managed IT plan for your LA team that just works.